Gone are those days when using technology was an option for businesses. Now, it doesn’t matter in which sector you are or which type of business you are dealing in, you will never be able to survive the tough race of competition without using technology. By the time you will find that you have been lagging behind because of your negative attitude towards technology, you will be in over your head. But just using the latest technological solution and installing the best IT infrastructure isn’t enough as you also need to maintain it.
You should know that one of the main reasons why businesses are not able to get a competitive advantage even after getting equipped with the best IT infrastructure is lack of management. Even the world’s most advanced and robust IT infrastructure won’t function on its own and therefore, you will need to devote time and effort in order to manage it. But small and medium-sized businesses have already more on their plate and adding IT infrastructure management to it will make things more complicated. This is where the role of managed IT Service providers becomes important.
Managed IT Service provider (MSP) offers a wide array of IT management services like NOC service, managed firewall service and managed IT service and much more. You get the option to choose a team offered by the Managed IT service provider and they will work as an extended part of your organization. But if you really want to harness the advantages of working with a managed IT service provider then you will have to choose the right MSP. This is why, in this blog post, we have created a 5 step guide for choosing the best MSP for your organization.
Step 1
Identify the Purpose
One of the first things to do when you are going to choose an MSP is to identify the main motive behind preferring a managed IT service provider over an in house team. There are many businesses that prefer a collaborative effort from their in-house IT team and managed IT service provider, but still, you should first identify, what is the basic reason behind the shift to an MSP. The list of advantages offered by an MSP is very long and therefore to identify your goal behind moving to MSP, you will have to narrow down your vision. It doesn’t matter whether you are choosing an MSP for cost reduction or for enhancing the security always be specific about your purpose.
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Step 2
Decide Which Part of It Infrastructure Management You Want to Outsource
Before starting to search for MSPs on the internet, you should decide whether you want your whole IT infrastructure to be managed by the MSP or just a portion of it. Flexibility is one of the most unique advantages offered by MSP and you should never miss taking advantage of it. An MSP can either manage only a certain portion of your IT infra or as a whole, it all depends on you.
If you already have an in-house IT team that is capable of managing the basic IT infrastructure then you can leave it to them and outsource the management of the complex IT infrastructure. This approach will give you maximum benefit as you will not have to waste money on outsourcing complete management of your IT infrastructure and you will also be harnessing the benefits of collaborative efforts. But if you don’t have an IT team or if your in-house IT team is incapable of any part of the IT infrastructure then you should outsource the management of your complete IT infrastructure.
Step 3
Scrutinize the Available Options
This is one of the most important steps and you should devote proper time and effort to it. When you will start searching for a managed IT service provider then you will find the list is very long and you have a wide array of options. Well, having more options is always good but it also makes the selection process quite tricky. You should know that not all the MSP available on the internet provide good managed IT service and therefore, you will need to analyze the available options on the basis of following parameters:-
• Price- Check the average price offered by most of the MSP in the industry and then analyze the price offered by potential MSP.
• Security — A good MSP will never compromise on security. Ask questions about security protocol and the use of safety tools.
• Flexibility- If an MSP will not be flexible with its managed IT service then you will face many problems in the future.
• Experience- Always choose an experienced MSP as chances are that he would have worked with a client similar to your industry.
• Review- Going through the customer reviews will give you an overall idea about the quality of service offered by the managed IT service provider.
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Step 4
Zero down the Potential MSPS
After analyzing the long list of available MSPs, you will have to zero down the options in order to make it easier for you to make the final decision. The above-mentioned parameters will help you in filtering down the available options and you will be left with a handful of potential MSPs that can fulfill your IT infra management needs.
Step 5
Choose the Best MSP
In the final step of your journey, you will have to choose the best MSP on the basis of your specific requirements and needs. You should always keep this thing in mind that different businesses have different types of IT infrastructure and that’s why there IT management need also varies. Don’t choose a managed IT service provider just on the basis of recommendation. Analyze your specific needs and then make the final decision.
Choosing an MSP is not rocket science but still, you need to keep various aspects in mind. A good MSP will help you in making your IT infrastructure safe and it will become always available for you.
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